isabella v.

san andres

Passionate in creating technology that is inclusive and accessible to all.



Passionate about creating technology that is inclusive and accessible to all.

Hi, I’m Isabella👋🏽

About

I’m a first-generation Filipina-American, born and raised in New Jersey, with a degree in Information Technology and Informatics from Rutgers University. I’m drawn to the details that make digital experiences feel clear, dependable, and considered—from how a page guides someone through a task to whether the systems behind it work as expected.

I enjoy finding and working through the small issues that can disrupt an otherwise smooth experience. My background in AI, cybersecurity readiness, web design, and systems infrastructure gives me a practical foundation for approaching quality from different angles.

At my core, I am driven by growth, creativity, and connection—always looking for ways to innovate thoughtfully, lead with intention, and design systems that feel as seamless as they are strategic.

Projects

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Project Image 4
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Project Image 3

Hi, I’m Isabella👋🏽

I’m a first-generation Filipina-American, born and raised in New Jersey, with a degree in Information Technology and Informatics from Rutgers University. I’m drawn to the details that make digital experiences feel clear, dependable, and considered—from how a page guides someone through a task to whether the systems behind it work as expected.

I enjoy finding and working through the small issues that can disrupt an otherwise smooth experience. My background in AI, cybersecurity readiness, web design, and systems infrastructure gives me a practical foundation for approaching quality from different angles.

At my core, I am driven by growth, creativity, and connection—always looking for ways to innovate thoughtfully, lead with intention, and design systems that feel as seamless as they are strategic.

Experience

  • 05.2023

    Present

    UX/UI DESIGNER

    FREELANCE

    Designed and developed intuitive user experiences for various clients, focusing on accessibility, user-centered design, and responsive web interfaces. Conducted user research, created wireframes and prototypes in Figma.

  • 01.2025

    Present

    IT ANALYST

    HYATT HOTELS

    Improved internal IT systems and staff workflows by leading cross-functional projects, optimizing ServiceNow workflows, and enhancing network reliability to create seamless digital experiences for both employees and guests.

  • 06.2024

    08.2024

    BUSINESS SOLUTIONS IT INTERN

    CENCORA

    Developed an AI persona using GPT-4 for automating email responses, collaborated on creating a customer data touchpoint registry to enhance cybersecurity readiness, and utilized Excel and Salesforce for efficient data management and analysis.

  • 06.2023

    12.2023

    IT INTERN

    SD SOLUTIONS IT OUTSOURCING

    Provided technical support through Jira Service Management, led IT remediation assessments to address security vulnerabilities, and collaborated with software engineers to resolve technical issues for a cybersecurity service provider. Additionally, designed a mobile app prototype for the QCinema International Film Festival using Figma and Adobe Photoshop.

  • 08.2024

    Present

    CONTENT MANAGER

    THE PERCENTAGE PROJECT

    Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.

Experience

2023

/

2026

JUNIOR DESIGNER

FREELANCE

Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.

2023

/

2023

IT INTERN

SD SOLUTIONS

Provided technical support through Jira Service Management, led IT remediation assessments to address security vulnerabilities, and collaborated with software engineers to resolve technical issues for a cybersecurity service provider. Additionally, designed a mobile app prototype for the QCinema International Film Festival using Figma and Adobe Photoshop.

2024

/

2024

BUSINESS SOLUTIONS IT INTERN

CENCORA

Developed an AI persona using GPT-4 for automating email responses, collaborated on creating a customer data touchpoint registry to enhance cybersecurity readiness, and utilized Excel and Salesforce for efficient data management and analysis.

01.2025

/

X

IT ANALYST

HYATT HOTELS

Improved internal IT systems and staff workflows by leading cross-functional projects, optimizing ServiceNow workflows, and enhancing network reliability to create seamless digital experiences for both employees and guests.

2024

/

2026

CONTENT MANAGER

THE % PROJECT

Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.

  • 05.2023

    /

    Present

    FREELANCE WEB DESIGNER

    SELF EMPLOYED

    Built and updated WordPress homepages for small-business clients through my independent business, applying UX/UI principles and testing links, forms, navigation, and page functionality.

  • 01.2025

    /

    Present

    IT MANAGER

    HYATT HOTELS

    Improved internal IT systems and staff workflows by leading cross-functional projects, optimizing ServiceNow workflows, and enhancing network reliability to create seamless digital experiences for both employees and guests.

  • 06.2024

    /

    08.2024

    BUSINESS SOLUTIONS IT INTERN

    CENCORA

    Developed an AI persona using GPT-4 for automating email responses, collaborated on creating a customer data touchpoint registry to enhance cybersecurity readiness, and utilized Excel and Salesforce for efficient data management and analysis.

  • 06.2023

    /

    12.2023

    IT INTERN

    SD SOLUTIONS IT OUTSOURCING

    Provided technical support through Jira Service Management, led IT remediation assessments to address security vulnerabilities, and collaborated with software engineers to resolve technical issues for a cybersecurity service provider. Additionally, designed a mobile app prototype for the QCinema International Film Festival using Figma and Adobe Photoshop.

  • 08.2024

    /

    Present

    CONTENT MANAGER

    THE PERCENTAGE PROJECT

    Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.

Skills

Data Analytics

I leverage data analytics to uncover insights, optimize processes, and drive strategic decision-making. With experience in tools like Microsoft Excel and Salesforce, I translate complex data into actionable solutions that enhance efficiency and business outcomes.

Data Analytics

I leverage data analytics to uncover insights, optimize processes, and drive strategic decision-making. With experience in tools like Microsoft Excel and Salesforce, I translate complex data into actionable solutions that enhance efficiency and business outcomes.

Cross-Functional Coordination

Cross-Functional
Coordination

I work with vendors, technical teams, and hotel departments to troubleshoot issues and coordinate technology work across multiple properties. I communicate with both technical and non-technical partners to keep work moving.

Cross-Functional Coordination

I work with vendors, technical teams, and hotel departments to troubleshoot issues and coordinate technology work across multiple properties. I communicate with both technical and non-technical partners to keep work moving.

Project Management

I excel in project management by organizing tasks, coordinating teams, and ensuring projects are completed efficiently and effectively. With experience in work breakdown structures, I streamline workflows, manage deadlines, and drive collaboration to achieve project goals.

Project Management

I excel in project management by organizing tasks, coordinating teams, and ensuring projects are completed efficiently and effectively. With experience in work breakdown structures, I streamline workflows, manage deadlines, and drive collaboration to achieve project goals.

Contact

Interested In
Working Together?

Based in the New York City Metropolitan Area

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i.v.s

I work with vendors, technical teams, and hotel departments to troubleshoot issues and coordinate technology work across multiple properties. I communicate with both technical and non-technical partners to keep work moving.

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