isabella v.
san andres
Passionate in creating technology that is inclusive and accessible to all.
Passionate about creating technology that is inclusive and accessible to all.
Hi, I’m Isabella👋🏽
About
I’m a first-generation Filipina-American, born and raised in New Jersey, with a degree in Information Technology and Informatics from Rutgers University. I’m drawn to the details that make digital experiences feel clear, dependable, and considered—from how a page guides someone through a task to whether the systems behind it work as expected.
I enjoy finding and working through the small issues that can disrupt an otherwise smooth experience. My background in AI, cybersecurity readiness, web design, and systems infrastructure gives me a practical foundation for approaching quality from different angles.
At my core, I am driven by growth, creativity, and connection—always looking for ways to innovate thoughtfully, lead with intention, and design systems that feel as seamless as they are strategic.


Projects
Hi, I’m Isabella👋🏽
I’m a first-generation Filipina-American, born and raised in New Jersey, with a degree in Information Technology and Informatics from Rutgers University. I’m drawn to the details that make digital experiences feel clear, dependable, and considered—from how a page guides someone through a task to whether the systems behind it work as expected.
I enjoy finding and working through the small issues that can disrupt an otherwise smooth experience. My background in AI, cybersecurity readiness, web design, and systems infrastructure gives me a practical foundation for approaching quality from different angles.
At my core, I am driven by growth, creativity, and connection—always looking for ways to innovate thoughtfully, lead with intention, and design systems that feel as seamless as they are strategic.


Experience
05.2023
Present
UX/UI DESIGNER
FREELANCE
Designed and developed intuitive user experiences for various clients, focusing on accessibility, user-centered design, and responsive web interfaces. Conducted user research, created wireframes and prototypes in Figma.
01.2025
Present
IT ANALYST
HYATT HOTELS
Improved internal IT systems and staff workflows by leading cross-functional projects, optimizing ServiceNow workflows, and enhancing network reliability to create seamless digital experiences for both employees and guests.
06.2024
08.2024
BUSINESS SOLUTIONS IT INTERN
CENCORA
Developed an AI persona using GPT-4 for automating email responses, collaborated on creating a customer data touchpoint registry to enhance cybersecurity readiness, and utilized Excel and Salesforce for efficient data management and analysis.
06.2023
12.2023
IT INTERN
SD SOLUTIONS IT OUTSOURCING
Provided technical support through Jira Service Management, led IT remediation assessments to address security vulnerabilities, and collaborated with software engineers to resolve technical issues for a cybersecurity service provider. Additionally, designed a mobile app prototype for the QCinema International Film Festival using Figma and Adobe Photoshop.
08.2024
Present
CONTENT MANAGER
THE PERCENTAGE PROJECT
Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.
Experience
2023
/
2026
JUNIOR DESIGNER
FREELANCE
Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.
2023
/
2023
IT INTERN
SD SOLUTIONS
Provided technical support through Jira Service Management, led IT remediation assessments to address security vulnerabilities, and collaborated with software engineers to resolve technical issues for a cybersecurity service provider. Additionally, designed a mobile app prototype for the QCinema International Film Festival using Figma and Adobe Photoshop.
2024
/
2024
BUSINESS SOLUTIONS IT INTERN
CENCORA
Developed an AI persona using GPT-4 for automating email responses, collaborated on creating a customer data touchpoint registry to enhance cybersecurity readiness, and utilized Excel and Salesforce for efficient data management and analysis.
01.2025
/
X
IT ANALYST
HYATT HOTELS
Improved internal IT systems and staff workflows by leading cross-functional projects, optimizing ServiceNow workflows, and enhancing network reliability to create seamless digital experiences for both employees and guests.
2024
/
2026
CONTENT MANAGER
THE % PROJECT
Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.
05.2023
/
Present
FREELANCE WEB DESIGNER
SELF EMPLOYED
Built and updated WordPress homepages for small-business clients through my independent business, applying UX/UI principles and testing links, forms, navigation, and page functionality.
01.2025
/
Present
IT MANAGER
HYATT HOTELS
Improved internal IT systems and staff workflows by leading cross-functional projects, optimizing ServiceNow workflows, and enhancing network reliability to create seamless digital experiences for both employees and guests.
06.2024
/
08.2024
BUSINESS SOLUTIONS IT INTERN
CENCORA
Developed an AI persona using GPT-4 for automating email responses, collaborated on creating a customer data touchpoint registry to enhance cybersecurity readiness, and utilized Excel and Salesforce for efficient data management and analysis.
06.2023
/
12.2023
IT INTERN
SD SOLUTIONS IT OUTSOURCING
Provided technical support through Jira Service Management, led IT remediation assessments to address security vulnerabilities, and collaborated with software engineers to resolve technical issues for a cybersecurity service provider. Additionally, designed a mobile app prototype for the QCinema International Film Festival using Figma and Adobe Photoshop.
08.2024
/
Present
CONTENT MANAGER
THE PERCENTAGE PROJECT
Led content creation and management to promote diversity and equity in technology education, ensuring engaging and impactful messaging across platforms.
Skills
Data Analytics
I leverage data analytics to uncover insights, optimize processes, and drive strategic decision-making. With experience in tools like Microsoft Excel and Salesforce, I translate complex data into actionable solutions that enhance efficiency and business outcomes.
Data Analytics
I leverage data analytics to uncover insights, optimize processes, and drive strategic decision-making. With experience in tools like Microsoft Excel and Salesforce, I translate complex data into actionable solutions that enhance efficiency and business outcomes.
Cross-Functional Coordination
Cross-Functional
Coordination
I work with vendors, technical teams, and hotel departments to troubleshoot issues and coordinate technology work across multiple properties. I communicate with both technical and non-technical partners to keep work moving.
Cross-Functional Coordination
I work with vendors, technical teams, and hotel departments to troubleshoot issues and coordinate technology work across multiple properties. I communicate with both technical and non-technical partners to keep work moving.
Project Management
I excel in project management by organizing tasks, coordinating teams, and ensuring projects are completed efficiently and effectively. With experience in work breakdown structures, I streamline workflows, manage deadlines, and drive collaboration to achieve project goals.
Project Management
I excel in project management by organizing tasks, coordinating teams, and ensuring projects are completed efficiently and effectively. With experience in work breakdown structures, I streamline workflows, manage deadlines, and drive collaboration to achieve project goals.
Contact
Interested In
Working Together?
Based in the New York City Metropolitan Area
i.v.s
I work with vendors, technical teams, and hotel departments to troubleshoot issues and coordinate technology work across multiple properties. I communicate with both technical and non-technical partners to keep work moving.



